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Common Plumbing FAQs

Service & Repair

Q: How quickly can you respond to a plumbing emergency?
A: We offer prompt service and strive to address emergencies as quickly as possible. Contact us for immediate assistance.

Q: What should I do if I suspect a gas leak?
A: If you suspect a gas leak, it is crucial to act quickly. Evacuate the area immediately and call us from a safe location.

Q: Do you offer any guarantees on your repair work?
A: Yes, we stand behind our work with a satisfaction guarantee. We aim to provide lasting solutions to all our customers.

Q: Can you handle commercial plumbing repairs?
A: Absolutely. We provide both residential and commercial plumbing services throughout Northern Nevada.

Yard Leaks

Q: What should I do if I suspect a yard leak?
A: If you notice any signs of a yard leak, contact us immediately. The faster we can address the issue, the better we can prevent further damage.

Q: How do you repair yard leaks?
A: Our methods depend on the severity and location of the leak. We strive to use techniques that are both effective and minimally invasive to your property.

Q: Are yard leaks covered by homeowner’s insurance?
A: Coverage can vary. We recommend checking with your insurance provider. If needed, we can provide documentation to help with your claim.

Q: Can you detect leaks without digging up my yard?
A: Yes, our technology allows us to detect leaks without significant disruption to your landscape.

Whole House Stoppage

Q: What causes whole house stoppages?
A: Common causes include accumulated debris, tree root intrusion, sagging or broken sewer lines, and issues with sewer pumps.

Q: How can I prevent whole house stoppages?
A: Regular maintenance, including professional cleanings and inspections of your sewer lines, can help prevent stoppages.

Q: Are whole house stoppages covered by homeowners insurance?
A: Coverage varies by policy. We recommend contacting your insurance provider to understand your coverage. We can provide documentation to assist with claims if needed.

Q: What should I do if I experience a whole house stoppage?
A: Immediately cease using any water in your home to avoid further backups and contact Plumbing NV for urgent service.

Clogged Drains

Q: What should I do if I have a clogged drain?
A: For minor clogs, you can try a DIY mix of baking soda and vinegar, or use a zip stick for hair clogs in showers. If these methods don’t work, call us for professional help.

Q: How often should I have my drains cleaned?
A: We recommend having your drains professionally cleaned at least once a year to prevent clogs and maintain your plumbing system.

Q: Can I prevent clogs in my drains?
A: Regular cleaning, being cautious about what goes down the drain, and using drain strainers can help prevent clogs. Regular maintenance from a professional is also beneficial.

Q: What are the common causes of clogged drains?
A: Common causes include hair buildup, grease and food residues in kitchen sinks, and foreign objects that should not be flushed or washed down drains.

Toilet Problems

Q: How do I know when it’s time to replace my toilet?
A: Frequent clogs, ongoing repairs, cracks in the porcelain, or wanting to upgrade for better efficiency are all good reasons for replacement.

Q: Can you upgrade my toilet to a more water-efficient model?
A: Absolutely! We offer a variety of high-efficiency toilets that can reduce water usage and lower your utility bills.

Q: What should I do if my toilet starts leaking?
A: Turn off the water supply to the toilet, and contact us immediately to prevent further water damage and costly repairs.

Q: Are there any quick fixes I can do myself if my toilet clogs?
A: For minor clogs, a plunger can often resolve the issue. If the clog persists, it’s best to call professionals like us to prevent further damage.

Gas Leaks

Q: What should I do if I suspect a gas leak?
A: Evacuate the area immediately and call 911 or your local gas company to shut off the gas supply. Do not attempt to fix the leak yourself.

Q: Can I prevent gas leaks?
A: Regular inspections and maintenance are key to preventing gas leaks. Be cautious with gas appliances and follow manufacturer guidelines.

Q: Are gas leaks dangerous?
A: Yes, gas leaks are highly dangerous as they can lead to fires, explosions, and health hazards.

Q: How often should I have my gas lines inspected?
A: We recommend annual inspections for residential gas lines to ensure they are in good condition and leak-free.

Water Filtration Systems

Q: How do I know if I need a water filtration system?
A: If you’re experiencing issues with water quality, such as bad tastes, odors, or discoloration, a water filtration system may be necessary. Our experts can provide a detailed water quality assessment.

Q: What types of water filtration systems do you install?
A: We install a variety of systems including under-sink filters, whole-house water softeners, and advanced reverse osmosis systems, depending on your specific needs.

Q: How long does the installation process take?
A: Most installations are completed within a few hours, but this can vary based on the complexity of the system and your specific setup.

Q: Are there ongoing maintenance requirements?
A: Yes, to ensure optimal performance and longevity, water filtration systems require regular maintenance. We offer maintenance services and can schedule regular check-ups.

Commercial Design And Build

Q: What is the advantage of choosing a design-build approach for my plumbing needs?
A: The design-build approach provides a single point of responsibility, which can lead to reduced costs, shorter project durations, and higher quality outcomes due to improved efficiencies throughout the design and construction process.

Q: How does BIM/VDC technology benefit my plumbing project?
A: BIM/VDC technology allows for detailed digital representations of the physical and functional characteristics of your plumbing systems, improving decision-making, enhancing documentation, optimizing performance, and facilitating management during and after construction.

Q: What is involved in using Total Station/Robotic Layout for plumbing?
A: Total Station/Robotic Layout involves using highly accurate robotic tools to pinpoint exact locations for installations, which helps in reducing manual errors and increasing installation speed.

Q: Can Plumbing NV handle large-scale commercial projects?
A: Absolutely. Our team is well-equipped and experienced in managing large-scale commercial projects, ensuring we meet all industrial standards and client expectations.

Q: How does your design-build approach benefit my plumbing project?
A: Our design-build approach streamlines the construction process, allowing for faster completion times and reduced costs. This method fosters collaboration and innovation, ensuring that the final product is tailored to your specific needs.

Q: What is involved in tenant improvement plumbing services?
A: Tenant improvements can range from simple updates to existing fixtures to complete overhauls of the plumbing system. We work closely with tenants and property managers to ensure improvements are practical, aesthetically pleasing, and compliant with all codes and regulations.

commercial service and repair

Q: How quickly can Plumbing NV respond to an emergency plumbing issue?
A: We offer emergency plumbing services and strive to respond as quickly as possible to minimize any potential downtime for your business.

Q: Do you provide regular maintenance services?
A: Yes, we provide scheduled maintenance to keep your commercial plumbing systems in optimal condition and prevent unexpected problems.

Q: What types of commercial properties do you service?
A: We service a diverse range of commercial properties, including retail spaces, hotels, motels, office buildings, and multi-family residences.

Q: Can you handle emergency plumbing repairs?
A: Absolutely, our team is available 24/7 to ensure prompt and effective resolution of urgent plumbing issues, preventing any significant impact on your business operations.

Our Service Areas

Q: What areas do you service?
A: We proudly serve various locations in Northern Nevada, including Reno, Sparks, Carson City, Dayton, Gardnerville, Minden, Fernley, Fallon, and Cold Springs.

Q: How do I schedule a service?
A: Scheduling a service is easy! Simply call us at 775.848.6324 or by filling out our booking form to book a service online. We offer flexible scheduling to accommodate your busy lifestyle.

Q: Are emergency plumbing services available?
A: Yes, we provide emergency plumbing services in all our service areas. Contact us any time, and we’ll send a skilled technician to your location promptly.

Q: What types of plumbing issues can you handle?
A: Our team is equipped to handle all types of plumbing issues, including leaks, clogs, sewer and drain problems, water heater repairs and installations, and much more.

Q: Do you offer any guarantees or warranties?
A: Yes, we stand behind our work with satisfaction guarantees and warranties on parts and labor. Please ask us for more details during your service call.

House Leaks

Q: What should I do if I suspect a leak?
A: If you suspect a leak, contact us immediately. The quicker we address the problem, the less damage your home will sustain.

Q: Can you repair leaks detected by another service?
A: Yes, we can! If you’ve had a leak detected but not repaired, or if you’re unsatisfied with a previous repair attempt, we’re here to help.

Q: How long do repairs usually take?
A: The duration of repairs can vary based on the complexity of the leak. We strive to complete most repairs on the same day.

Water Heater Leaks

Q: What immediate steps should I take if I discover a leak in my water heater?
A: First, ensure your safety by turning off the power to the water heater to avoid any electrical hazards. Then, call us for a professional assessment and repair.

Q: How often should water heaters be inspected for potential leaks?
A: We recommend inspecting your water heater at least once a year. For older units or those in high-use households, more frequent inspections may be necessary.

Q: Can you repair any brand of water heater?
A: Yes, our team is equipped to repair all major brands and models of water heaters.

Q: What are the benefits of upgrading to a new water heater?
A: Newer models are more energy-efficient, which can reduce your utility bills. They also feature advanced technology to provide more reliable and consistent hot water.

Hot Water Issues

Q: What should I do if my water heater stops working?
A: First, check whether the unit is receiving power or if the pilot light is out. If everything seems normal, call us for a professional diagnosis.

Q: How long does a typical water heater last?
A: Most water heaters have a lifespan of 8 to 12 years, depending on the model, maintenance, and water quality.

Q: Can I upgrade my water heater to a tankless model?
A: Absolutely! We can assess your current setup and recommend the best tankless water heater for your needs, providing endless hot water and improved energy efficiency.

Q: How often should I service my water heater?
A: We recommend annual maintenance to ensure optimal performance and to extend the life of your water heater.

General Plumbing

Q: What should I do in a plumbing emergency?
A: In case of a plumbing emergency, immediately turn off the main water supply if possible and call Plumbing NV at 775-848-6324 for rapid assistance.

Q: How often should I have my plumbing system checked?
A: We recommend having your plumbing system inspected at least once a year to prevent major issues and ensure everything is running smoothly.

Q: Can you help with eco-friendly plumbing solutions?
A: Yes, we offer a variety of eco-friendly plumbing options, including low-flow toilets and fixtures, as well as energy-efficient water heaters.

Q: Do you offer any warranties on your work?
A: Yes, we provide warranties on both parts and labor to ensure peace of mind with our services.

Faucet repair and replacement

Q: How often should I replace my faucets?
A: Faucets generally last many years, but frequent issues might indicate it’s time for a replacement. We can help you determine if a repair or replacement is more cost-effective.

Q: Can installing new faucets save money?
A: Yes, modern faucets are designed to be more water-efficient, which can reduce your water usage and lower your bills.

Q: What types of faucets do you install?
A: We install all types, including kitchen faucets, bathroom faucets, shower heads, and outdoor spigots. We offer a range of styles to match your home’s decor.

Q: What should I do if my faucet starts leaking?
A: If a simple tightening of the handle doesn’t stop the leak, it’s best to turn off the water supply and contact us for a professional repair to prevent further damage.

tankless water heaters

Q: How do I know which type of tankless water heater is right for my home?
A: Our experts will help you choose based on your household size, hot water usage, and energy efficiency goals.

Q: What is the lifespan of a tankless water heater?
A: With proper installation and maintenance, tankless water heaters can last up to 20 years.

Q: Can a tankless water heater really lower my energy bills?
A: Yes, tankless water heaters are designed to be more energy-efficient, only heating water when needed, which can significantly reduce your energy bills.

Q: How long does installation take?
A: Installation typically takes a few hours, but this can vary based on your specific requirements and setup.

kitchen and bathroom remodels

Q: How do I know when it’s time to replace my kitchen or bathroom plumbing fixtures?
A: Signs like persistent leaks, frequent clogs, or outdated designs can indicate it’s time for a replacement.

Q: Can upgrading my plumbing fixtures increase my home’s value?
A: Absolutely! Modern, efficient fixtures not only enhance your daily use but can also increase your home’s resale value.

Q: What are the benefits of installing a new toilet or shower?
A: New installations can save water, reduce the risk of leaks and clogs, and improve the comfort and appearance of your bathroom.

Q: How long does a typical installation take?
A: While times can vary based on the project’s complexity, most installations are completed within a few hours or a full remodel can be completed and in timeline with your general contacter.

residential design and build

Q: What is the advantage of the design-build approach?
A: The design-build approach streamlines project delivery through a single contract with the design and construction team. This means faster delivery, cost savings, and cohesive project outcomes.

Q: How does BIM/VDC benefit my residential design project?
A: BIM/VDC technology enhances the visualization of the project, improves accuracy, facilitates better design and construction integration, and aids in efficient project management and communication.

Q: What is Total Station/Robotic Layout, and how does it impact my project?
A: Total Station and robotic layout technology provide extreme precision in measuring and plotting the construction site. This precision ensures that the build phase of your project is accurate to the planned specifications, reducing errors and material waste.

Q: How do I get started with my residential design project in Sparks, NV?
A: Starting is easy! Call us at Plumbing NV to schedule a consultation. We’ll discuss your vision, explore your options, and outline the steps to bring your dream home to life.

drain cleaning

Q: How much does it cost to clear a main-line drain?
A: The cost can vary depending on the severity and location of the clog. We provide a transparent and competitive pricing structure, with upfront costs before starting any work.

Q: What is the best way to clear a main-line clog?
A: The most effective method is often a professional drain cleaning using specialized equipment. Our technicians are equipped with the tools and expertise to clear your drains efficiently.

Q: How often should I have my drains professionally cleared?
A: We recommend professional drain cleaning every one to two years, depending on usage and if any frequent clogging issues occur.

Q: What causes a blocked drain?
A: Common causes include buildup of hair, soap, food waste, and small objects. Tree roots invading sewer lines can also cause significant blockages.

Video Inspection

Q: How much does a plumbing camera inspection cost?
A: Costs can vary based on the scope of inspection needed, but we provide upfront pricing and competitive rates. Call us at (775) 318-5761 for a detailed quote.

Q: What type of drains can you inspect with a camera?
A: We can inspect any drain including kitchen sinks, showers, tubs, toilets, and main sewer lines, providing a comprehensive view of any part of your plumbing system.

Q: What are the advantages of using a drain camera?
A: Camera inspections minimize the need for physical inspections that require cutting into walls or digging up pipes, reducing labor costs and disruption to your property.

Q: Why should I opt for a camera inspection if I’m buying a new home?
A: Camera inspections can reveal hidden issues such as old pipes, damages, or blockages, helping you avoid future costly repairs.